top of page

Privacy Policy

Last Updated: May 29, 2026

West Texas Wood Shop, Inc. ("West Texas Wood Shop," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, request a quote, subscribe to communications, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Mailing address

  • Billing address

  • Email address

  • Phone number

  • Payment information

  • Order details

  • Product customization requests

  • Communications with us

  • Reviews, comments, and feedback

We may also automatically collect certain information about your visit, including:

  • IP address

  • Browser type

  • Device information

  • Geographic region

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Website interactions

  • Session and analytics data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide quotes and customer support

  • Communicate regarding products, services, and orders

  • Respond to inquiries and requests

  • Improve our website and customer experience

  • Detect fraud and maintain website security

  • Comply with legal obligations

  • Maintain business records

  • Send promotional communications when permitted by law

SMS and Mobile Communications

If you provide your mobile phone number, you consent to receive text messages related to:

  • Quotes

  • Orders

  • Project updates

  • Delivery notifications

  • Customer service communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP – to unsubscribe

HELP – for assistance

Consent to receive text messages is not a condition of purchase.

We will not share, sell, rent, or transfer your mobile phone number or SMS consent information to third parties or affiliates for marketing or promotional purposes.

Payment Information

Payments processed through our website may be handled by third-party payment processors such as Wix Payments, Square, Stripe, PayPal, or other payment service providers.

We do not store complete credit card numbers on our servers.

Payment information is processed and secured by the applicable payment processor according to industry security standards.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve website functionality

  • Measure marketing effectiveness

  • Enhance user experience

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Website Hosting

Our website is hosted by Wix.com Ltd.

Wix provides the online platform that enables us to market and sell our products and services.

Your data may be stored through Wix's data storage systems, databases, and applications. Wix maintains security measures designed to protect personal information, including storage on secure servers behind firewalls.

For additional information, please review Wix's privacy practices.

Sharing of Information

We do not sell your personal information.

We may share information only when necessary with:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Business service providers assisting our operations

  • Legal authorities when required by law

Any third-party service provider receives only the information necessary to perform its services.

We implement reasonable safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your information.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide services

  • Maintain business records

  • Resolve disputes

  • Comply with legal and tax obligations

Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent for certain communications

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

Email Marketing

If you subscribe to our email communications, you may unsubscribe at any time by:

  • Clicking the unsubscribe link in an email

  • Contacting us directly

Transactional communications regarding orders and services may still be sent when necessary.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions regarding this Privacy Policy, please contact:

West Texas Wood Shop, Inc.

4511 W Industrial Ave
Midland, TX 79703

Email: westtexaswoodshop@gmail.com

Website: www.westtexaswoodshop.com

Phone: 844-989-9663

Terms & Conditions

Pricing is subject to change based on fluctuations in lumber and material costs. A non-refundable 50% deposit is required before any project work will begin. A processing fee applies to all credit card transactions; this fee may be waived for payments made by cash or check.

​

Return Policy
Due to the custom and consumable nature of our products, all sales are final. No returns, refunds, or exchanges will be accepted unless otherwise agreed to in writing by West Texas Wood Shop, Inc.

 

Wood is a natural material and may contain variations in color, grain, texture, and character. West Texas Wood Shop, Inc. assumes no liability for natural occurrences including, but not limited to, cracking, warping, bending, expansion, contraction, or other deformities that may occur over time due to environmental conditions, use, storage, or normal characteristics of wood products.

All products are sold “AS IS” at the time of purchase. The buyer is responsible for following all care instructions, safety guidelines, and manufacturer recommendations associated with the use of any products purchased.

 

Except as expressly stated herein, West Texas Wood Shop, Inc. makes no warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. Seller’s liability for any claim related to the products sold shall be limited solely to the purchase price of the goods in question.

 

Under no circumstances shall West Texas Wood Shop, Inc. be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of its products.

 

Thank you for choosing West Texas Wood Shop, Inc.

bottom of page